Privacy Policy

1. Overview & Scope

Welcome to Gruha Nirmaan. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. It applies to all services offered by Gruha Nirmaan, including home interior planning, design consultations, turnkey execution coordination, and spatial analysis.

Please read this privacy policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Information We Collect

We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and property details ("personal information"). We collect this information directly from you when you provide it to us, such as when filling out our detailed consultation request form or scheduling an interior project evaluation.

In addition to active information submission, we also collect technical metrics as you navigate through our site. This includes details regarding your device configuration, browser type, internet protocol (IP) address, operating system, and navigation paths. This data is collected automatically through cookies and general server-side logging mechanisms to understand our visitors' engagement levels and optimize layout responsiveness.

3. Tracking Technologies & Cookies

Our website utilizes tracking technologies, including cookies, web beacons, and analytical tags, to distinguish you from other users. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive to help us improve our services and deliver a more personalized spatial browsing experience.

We use both session-based cookies (which expire once you close your web browser) and persistent cookies (which remain on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. You have the ability to accept or decline cookies by modifying your browser settings. However, if you choose to decline cookies, some areas of our Website may not function properly or allow you to schedule design requests smoothly.

4. How We Use Your Data

We use information that we collect about you or that you provide to us, including any personal information, to present our Website and its contents to you, to provide you with information, products, or services that you request from us, and to carry out our obligations arising from any contracts entered into between you and us, including project site surveys and turnkey execution scheduling.

5. Data Disclosures & Sharing

We do not sell, rent, or trade your personal information to third-party brokers or advertisers. However, to execute your turnkey home interior projects, we share selective details with our vetted execution partners, carpentry supervisors, and material delivery channels. These third parties are bound by strict contractual obligations to keep your personal data confidential and use it solely for the purpose of executing work authorized by Gruha Nirmaan.

We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gruha Nirmaan, our clients, or others. This includes exchanging information with statutory authorities for fraud protection and credit risk reduction.

6. Security & Storage

We have implemented appropriate administrative, technical, and physical security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All personal records provided through our detailed quote forms are stored on secure servers behind state-of-the-art virtual firewalls and transmission is encrypted using Secure Sockets Layer (SSL) technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

7. Compliance & Legal Framework

Gruha Nirmaan operates within the legal framework of India, primarily complying with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023. Our lead capture, and data handling protocols conform to standard statutory directives. Any legal action or dispute arising from this privacy policy shall be governed by the laws of India and subjected to the exclusive jurisdiction of courts located in Mumbai.

For visitors accessing our portfolio from other jurisdictions, please note that your information will be transferred to, stored, and processed in India, where our central servers are located. By using our services and providing your data, you consent to this transfer, storage, and processing in accordance with Indian data protection laws.

8. Contact & Redressal

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, you can contact our Data Protection Officer (DPO) at our corporate workspace: